FAQs: How does the money-back guarantee work?

It's not always easy choosing a play, so if you order from us and feel, for whatever reason, that it isn't right for you and your students, we'll happily offer you an immediate, no-quibble, 100% money-back refund or exchange. If you're not completely delighted with your purchase, please let us know within 14 days of delivery of your order, return your full Play Pack (securely packaged in a card envelope) in unused, re-saleable condition, and we'll refund the full price you paid (not including postage). If the Book and/or CD is not returned in re-saleable condition we'll simply deduct £5.00 from your refund.

And don't worry, we'll still be friends - please don't hesitate in trying another of our plays!